At Calida Financial, we are committed to protecting customer funds through robust safeguarding
measures in compliance with the Financial Institutions Act (Chapter 376 of the Laws of Malta) and the
EU Electronic Money Directive (2009/110/EC) (PSD 2). Our safeguarding practices ensure that customer
funds are fully protected from insolvency risks and unauthorized use.

We achieve this by holding customer funds in designated safeguarding accounts with reputable credit
institutions, keeping them separate from our operational funds. Additionally, where required, we obtain
insurance or comparable guarantees to further enhance fund protection. Regular reconciliations and audits
are conducted to ensure compliance with regulatory requirements, providing customers with the highest
level of security.

In the unlikely event of insolvency, safeguarded funds remain protected and will not be used to settle the
Institution’s liabilities. Our legal and governance framework ensures that customers have priority in the
repayment of their funds. We are dedicated to transparency and regulatory compliance, with regular
reporting to the Malta Financial Services Authority (MFSA) and other relevant authorities.
For any inquiries regarding our safeguarding practices, please contact us at contact@calida.financial.